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KMID : 1234820150160010255
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Korean Society of Law and Medicine
2015 Volume.16 No. 1 p.255 ~ p.288
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Improvement in the Medical Dispute Mediation System of Korea Consumer Agency
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Jeon Byong-Nam
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Abstract
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It is desirable to prevent medical accidents because they bring about irretrievable outcomes to patients, as they are directly related to each patient’s life, and health. However, once medical accidents occur, it is appropriate to resolve them quickly without conflict before the feelings of directly involved people are intensely confronted with each other. Korea Consumer Agency carries out medical dispute mediation to address such disputes quickly, fairly, and efficiently, and so does Korea Medical Dispute Mediation and Arbitration Agency. Although there has been constant debate on a merge between the two agencies because of duplicated work and consequent inefficiency, it is desirable to maintain the two agencies to ensure consumers’ options and to promote the mutual development of the agencies through competition. Therefore, there should be legal and systematical support for Korea Consumer Agency to have fair competition with Korea Medical Dispute Mediation and Arbitration Agency. This is not for Korea Consumer Agency, but ultimately for consumers.
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KEYWORD
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Korea Consumer Agency, medical accident, medical dispute, dispute mediation, damage relief
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